68 King Edward Street, Macclesfield, Cheshire SK10 1AT

We ensure all patients take their next appointments with them and a couple of days before the appointment, we can either telephone, text or email a reminder by the method of your preference.

New Patients

We are happy to accept new patients on our dental plan or as fee paying private patients. We take referrals from dentists or self-referrals for implant treatment. Please contact the practice for a fee scale and advice on consultation charges. Please note we do not charge for treating children.


We schedule emergency slots daily to ensure we can offer our patients emergency treatment. Please telephone the practice as early as possible on 01625 613322. Please call the same number for out of hours arrangements.

Cancellations and Missed Appointments

As valued patents at Bax Dental we appreciate you have busy lives which may mean you are not always able to attend your dental appointments. Here at Bax Dental we text and email you reminders of your appointments. Please ensure that we have your correct details for this service. If you do need to cancel, please contacts us within a reasonable time and we will endeavour to rearrange your appointments.

Please note that failure to attend an appointment or giving inadequate notice of cancellation (i.e less than 24hrs) means that we are unable to offer the appointment to other patients and therefore a charge will be incurred. Patients missing or cancelling appointments at short notice may not be offered routine appointments again.

Dental Plan Patients

For those patients that are on the dental plan, if you miss or cancel (less than 48hrs) a routine appointment (i.e. exam, hygienist) you will have to wait until your next routine appointment. If you miss or cancel an appointment for treatment then you will be charged a private fee.

Private Patients

For those patients who pay for their treatment on a pay as you go basis, if you miss an appointment or give less than 24hrs notice you will be charged depending on time of the appointment missed. A further appointment will not be made until the failed charge is settled.

NHS Patients

For NHS patients who undertake NHS courses of treatment at the practice, and miss appointments or give less than 24 hours notice on more than 2 occasions, will no longer be offered further appointments.  Additionally, patients who do not attend their agreed examination recall may not be offered further appointments under NHS arrangements.  The practice has to work strict NHS targets in order to offer NHS treatment.  If patients don’t attend then the funding is taken from the practice.

New Patients

New patients will be asked to pay a £45.00 Non-refundable deposit before booking their first appointment. The deposit will be deducted off future treatment costs.

This Policy was reviewed and implemented on: 05.03.18

This policy and relevant procedures will be reviewed annually, through staff meetings on a rolling programme, and will be reviewed by December of each year, or prior to this date, in accordance with new guidance or legislative changes.

Payment Methods

Cash, cheque, debit and credit cards are accepted. We do ask for payment to be made if treatment is carried out on the same day. Please contact reception for an up to date fee guide.

Opening Hours